Cookie Policy

Understanding how we use cookies to enhance your gaming development experience

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our Xensenule Game Development Platform. These files contain information that helps us provide you with a better, more personalized experience while using our services.

When you access our platform, we may place cookies on your computer or mobile device to enhance functionality, improve user experience, and analyze how our services are being used. This Cookie Policy explains what cookies we use, why we use them, and how you can control them.

We believe in transparency and want you to understand exactly how cookies work on our platform. This policy is designed to give you comprehensive information about our cookie practices in a clear, accessible manner.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the platform to operate.

  • • Session management
  • • Security authentication
  • • Load balancing
  • • Basic navigation

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance and user experience.

  • • Analytics tracking
  • • Error monitoring
  • • User behavior analysis
  • • Performance metrics

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • • User preferences
  • • Language settings
  • • Theme customization
  • • Dashboard layouts

Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They are also used to limit the number of times you see an advertisement.

  • • Targeted advertising
  • • Social media integration
  • • Campaign effectiveness
  • • Retargeting

Specific Cookies Used

Xensenule_Session

Purpose: Maintains your logged-in state across pages

Duration: Session (deleted when browser closes)

Type: Essential

User_Preferences

Purpose: Stores your dashboard layout and theme preferences

Duration: 1 year

Type: Functional

Analytics_Data

Purpose: Tracks platform usage to improve services

Duration: 2 years

Type: Performance

Marketing_Campaign

Purpose: Tracks campaign effectiveness and user engagement

Duration: 6 months

Type: Marketing

Third-Party Services

Our platform may use third-party services that set their own cookies. These services help us provide better functionality and analyze our platform's performance.

Google Analytics

Used to track website traffic and user behavior patterns.

Duration: 2 years | Type: Performance

CloudFlare

Provides security and performance optimization services.

Duration: 1 year | Type: Essential

Stripe

Handles payment processing for premium services.

Duration: Session | Type: Essential

Intercom

Provides customer support and live chat functionality.

Duration: 1 year | Type: Functional

Managing Your Cookie Preferences

You have several options for managing cookies on our platform. You can control which cookies are stored on your device through your browser settings or our cookie preference center.

Browser Settings

Most browsers allow you to control cookies through their settings preferences. You can typically find these options in the 'Settings' or 'Preferences' menu of your browser.

• Chrome: Settings → Privacy and Security → Cookies

• Firefox: Options → Privacy & Security → Cookies

• Safari: Preferences → Privacy → Cookies

• Edge: Settings → Privacy → Cookies

Our Cookie Preferences

You can manage your cookie preferences directly through our platform using the cookie consent banner or by contacting our support team.

• Accept all cookies

• Reject non-essential cookies

• Customize cookie settings

• Withdraw consent

Important Note

Please note that if you choose to disable certain cookies, some features of our platform may not function properly or may be unavailable. Essential cookies cannot be disabled as they are necessary for the platform to operate correctly.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. If we make significant changes to this policy, we will provide additional notice through our platform or via email.

Your continued use of the Xensenule Game Development Platform after any changes to this Cookie Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Cookie Policy or our cookie practices, please don't hesitate to contact us. We're here to help and provide any additional information you may need.

Get in Touch

Mon-Fri: 9:00-18:00